To change how you receive voicemail in Voicemail to Text (text messages, email, or both), or to change your associated email address, log in to your account.
If you choose to convert your voicemail to email, you'll receive an audio file (.wav) of the voice message as well as the email. You can read the email message or you can listen to the audio file.
You can store messages as long as there is space in your email account, computer, or text message inbox.
When the voice mailbox is full, you can set it up so your oldest unsaved message is deleted when a new one is received.
Deleting Voicemail to Text
To delete a Voicemail to Text message, dial into your regular voicemail and delete the original message. Deleting the converted text message, email, or .wav attachment does not delete the original voice mail in your voice mail inbox, and vice versa. Voicemail to Text messages remain on your phone or smartphone, or in your email account, until you delete them.
Data usage of Voicemail to Text
Reading a transcript on your smartphone uses 2–10 KB (without downloading sound attachments)
Listening to sound attachments uses 40–250KB of storage, depending on the length of voicemail
Listening to a sound attachment uses 40–260KB of storage, depending on the length of voicemail
Converted text messages (SMS) have no data or messaging charge