Vivint Security Canada and TELUS Security: FAQ

TELUS acquired Vivint Security Canada as part of our commitment to deliver safer, more connected homes, businesses and communities across Canada.

We intend to build on the trust that Vivint has established and offer the next level of value by leveraging our award winning wireless and fibre networks to further enhance your connected world today and in the future.

You will continue to be supported by Vivint as normal. Please continue to contact Vivint by visiting

vivint.com

for customer support.

Rest assured, Vivint and TELUS are committed to providing you with the same reliable service you currently enjoy.

In the coming months, you will receive more information from TELUS about what to expect as you are welcomed into the security family.

Vivint will continue to handle all customer support, billing, monitoring, servicing and scheduling for the time being. Please continue to contact Vivint by visiting

vivint.com

for customer support.

Vivint will continue to handle all customer support, billing, monitoring, servicing and scheduling for the time being. Please continue to contact Vivint by visiting

vivint.com

for customer support.

Vivint will continue to handle all customer support, billing, monitoring, servicing and scheduling for the time being. Please continue to contact Vivint by visiting

vivint.com

for customer support.

Vivint will continue to handle all customer billing and payment support for the time being. Please continue to contact Vivint by visiting

vivint.com

for customer support.

There will be no change to your price or services at this time.

In the future, there will be opportunities to bundle security with other TELUS services and to benefit from valuable, related offers from TELUS.

There will be no interruption to your Vivint service appointments.

You can continue to count on Vivint technicians to provide the same level of expertise and service.