Using Touch ID or Face ID to log in to your TELUS SmartHome app

Use of alternative passcode options to log on to the TELUS SmartHome app

Touch ID and Face ID (if applicable) are alternatives for passcode access to the TELUS SmartHome app on iOS devices. These are other methods to help with securing access to the TELUS SmartHome app in case your device is lost or stolen.

Touch ID is compatible with the following iOS devices:

  • iPhone 5s and later

  • iPad Air 2

  • iPad Mini 3 and later

Note
: Face ID is currently available on the iPhone X or later.

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About your TELUS SmartHome app

Information for using the TELUS SmartHome mobile app

Learn about accessibility at TELUS