Call Forward for your home phone explained

Call Forward for your home phone automatically forwards calls to another number

Note
: This article is specifically for TELUS Home Phone. If you are looking to use the call forwarding feature on your TELUS Mobility phone please visit Call forwarding for your mobile device
.

Call Forward variable

Activate

From your home phone, dial
*
72 or #72
. Listen for 3 beeps and then a dial tone again
Dial the number to which you want your calls forwarded
When that phone is answered, you will hear an intermittent dial tone confirming that call forwarding is activated

Note
: If the number is busy or goes unanswered, hang up and repeat the process in 2 minutes.

Deactivate

From your home phone, dial
*
73 or #73
Listen for
2
beeps
Hang up

Call Forward to a fixed number

Call Forward no answer

Incoming calls can be automatically forwarded to a pre-determined number when the line is unanswered. The pre-determined number is chosen when you order the service, and is programmed in by TELUS.

This function is used to forward calls to voicemail when your phone line is busy. New accounts will not be able to turn this on and off.  

Activate

From your home phone, dial *92
Listen for 2 beeps, then hang up

Set number of rings

From your home phone, dial *94
Listen for 3 beeps, then a dial tone
Enter the number of rings you want your callers to hear before the call is forwarded, between 2 to 9
After 2 beeps, hang up

Deactivate

From your home phone, dial *93
Listen for 2 beeps
Hang up

Call Forward busy

Incoming calls can be automatically forwarded to a pre-determined number when the line is in use. The pre-determined number is chosen when you order the service, and is programmed in by TELUS.

This function is used to forward calls to voice mail when your phone line is busy. New accounts will not be able to turn this on and off.

Activate

From your home phone, dial
*
90
Listen for
2
beeps
Hang up

Deactivate

From your home phone, dial
*
91
Listen for
2
beeps
Hang up

Calling Features user guide PDF download

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Call Forward for your home phone explained

Call Forward variable

Call Forward to a fixed number

Call Forward no answer

Call Forward busy

Calling Features user guide PDF download

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