Incoming calls can be automatically forwarded to a pre-determined number when the line is unanswered. The pre-determined number is chosen when you order the service, and is programmed in by TELUS.
This function is used to forward calls to voicemail when your phone line is busy. New accounts will not be able to turn this on and off.
From your home phone, dial *92
Listen for 2 beeps, then hang up
From your home phone, dial *94
Listen for 3 beeps, then a dial tone
Enter the number of rings you want your callers to hear before the call is forwarded, between 2 to 9
From your home phone, dial *93