Here is an example of a device balance scenario:
Phone “A” sells in-store with no term pricing of $1400. Anna picks a 2-year term with an eligible plan and pays $200 in-store for the phone. The rest, $1200 balance, is spread out over 24 months agreement ($50 per month).
If Anna completes her 24-month term, the device balance will reach $0.
If she chooses to renew and get a new device after 22 months, she’ll have to pay back the discount balance for the remaining 2 months, $100 ($50 x 2 months).