Getting started with your Prepaid mobility service

Use your

credit card

or purchase a Prepaid Voucher PIN at many local and national retailers

Our Automated Interactive Voice Response (IVR) service. Call #123 from your TELUS Prepaid device or 1-877-277-7745 from another phone

A $2 per transaction service fee applies to customers who top-up or purchase a 30-day rate plan or add-on when assisted by an agent

Download the free

My TELUS app

on your TELUS Smartphone. You are not charged data fees for using it

Tethering counts towards your data allotment and when that allotment is depleted, tethering is not supported

The amount reserved is deducted from your available balance and cannot be used for other services while it is reserved. Any unused portion of the reserved amount is released back to your balance when the data session is ended (close apps or exit browser) and is then available to use for other services

Data included in any 30-day rate plan and add-on is not available

Pay-per-use data services are not available