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Custom ringtonesIf your telephone is using a custom ringtone, the phone will play its own tune rather than the Smart Ring tone. To fix this:
- Go to your phone ringer settings
- Deactivate the custom ringtone and set the ringer to a setting that is compatible with distinctive rings
- Refer to your telephone user manual for directions on how to change the ringer setting
Using Smart Ring with a fax machine
If Smart Ring is being used for a fax number, make sure you have a compatible fax machine. Consult your owner's manual to see if your fax machine is compatible and how to set up your fax machine for Smart Ring.