Troubleshoot your Pik TV remote

Troubleshoot your Pik TV remote

If your attempts to pair your remote during the first-time setup to your TV fail try another code to pair your Pik TV remote to your TV.

  1. Press Home to access the Android / Google launcher / App dashboard
  2. From the Android TV Home Screen, scroll down until you reach Settings
  3. Select Settings
  4. Under Remote & Accessories, select Pair Remote with TV
  5. Select the brand of your TV
  6. Select the pairing code and test it by pressing the volume keys
  7. If unsuccessful, try a different code

Pik TV remote cannot control your media box or pair to your TV

  • Ensure that your remote has power. You can verify your remote has power by pressing any button on the remote. You should see a green light flash at the top left corner of your remote.
    Note:If you do not see a green light, ensure that batteries are properly inserted or try new batteries.
  • If these steps don't resolve your remote issues, you may have a defective remote, please chat with one of our agents for further assistance.

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