Please follow these instructions if you are a TELUS internet customer who also subscribes to Optik TV, and Smart Wi-Fi is turned off. If Smart Wi-Fi is turned off, you should have two different Wi-Fi network names in your home: one ending in -2.4Ghz and one ending in -5Ghz.
To disable your home Wi-Fi network, complete these steps:
Connect to your modem's Wi-Fi network
Enter the following into the address bar:
192.168.1.254
From your keyboard, press
Enter
(
Return
). The
Home
screen is displayed
To log in, enter the following information:
Password
: it is printed on the side of the modem under GUI Access (unless you’ve changed it)
Select
Login
. The
Welcome
screen is displayed
If it is your first time logging into your modem you will be asked if you would like to change your password
From the top of the next screen, select
Wireless Setup
. The
Basic Settings
screen is displayed
Change the
Basic Settings
fields listed as follows:
Note
: Do not turn off the the Wireless Radio setting for your 5G network as this will interfere with your Optik TV service.
Select
Apply
to save your changes