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Blank channels
Tips on restarting your modem or digital box to restore channels.
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First, make sure to check you are subscribed to the channel by logging into your my TELUS account and checking under the Optik TV tab.
If the onscreen guide appears, but the screen is otherwise black, first
try changing the channel
.
If you find that all channels are black after changing the channel, you can restart your equipment as described below.
Restart your modem
Restart your digital box or PVR
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