Internet, TV and Home Phone
All Home Services under a single address will need to be transferred together to the incoming owner. If you have any of the following services, they will all be transferred over.
If you have multiple services, you won’t be able to transfer one and keep the others.
TELUS SmartHome Security
TELUS SmartHome Security can be transferred separately from the Home Services listed above.
While ADT Security services can be transferred, you will not be able to do so via the form on this page, and will instead need to
. When ADT Security services are transferred over, they are automatically converted into a TELUS SmartHome Security plan.
You can only transfer one set of services, and one address, with a single form submission. For example, if you need to transfer your Home Services (Internet, TV, Home Phone) and your SmartHome Security services, you will need to submit the form twice, once for each.
Services you cannot transfer:
Connecting Families Internet plans
Internet for Good Internet plans
TELUS Custom Security Systems