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Text DONATE to 41010 to give $20 for Morocco earthquake relief
Account voucher top-up for Prepaid mobility
How to use My Account or #123 to make a payment with a voucher PIN
You can make a payment to your TELUS Prepaid phone using a Prepaid Voucher PIN on your phone or online.
Use a Prepaid Voucher PIN online
Log in to your TELUS account
From the Overview tab, click
Top up your account
Select
Top-up PIN
and enter the 12 digit PIN in the space provided
Select
Continue
and wait for confirmation that your top-up was successful
Use a Prepaid Voucher PIN with the My Account app
Log in to the TELUS My Account app
Select
Top-up
Select
Voucher
Select
Top-up account
Enter the 12 digit PIN
Select
Top-up now
Confirm details and submit
Use a Prepaid Voucher PIN with your phone
Call #123
Select
1
to top up and follow the prompts to enter the 12-digit PIN and wait for confirmation that your top-up was successful
Note
: You may call 1-877-277-7745 from another device. You will need to enter your subscriber number and PIN before completing this process.
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