Account voucher top-up for Prepaid mobility
How to use My Account or #123 to make a payment with a voucher PIN
You can make a payment to your TELUS Prepaid phone using a Prepaid Voucher PIN on your phone or online.
Use a Prepaid Voucher PIN online
- Log in to your TELUS account
- From the Overview tab, click Top up your account
- Select Top-up PIN and enter the 12 digit PIN in the space provided
- Select Continue and wait for confirmation that your top-up was successful
- Use a Prepaid Voucher PIN with the My Account app
- Log in to the TELUS My Account app
- Select Top-up
- Select Voucher
- Select Top-up account
- Enter the 12 digit PIN
- Select Top-up now
- Confirm details and submit
Use a Prepaid Voucher PIN with your phone
- Call #123
- Select 1 to top up and follow the prompts to enter the 12-digit PIN and wait for confirmation that your top-up was successful
Note: You may call 1-877-277-7745 from another device. You will need to enter your subscriber number and PIN before completing this process.