Credit card top-up for Prepaid mobility
How to make a one-time or automatic prepaid top-ups by registering a credit card
You can register a credit card to make one-time top-ups or set up automatic top-ups to ensure your balance never reaches zero and your services remain active.
Register your credit card online
- Log in to your My TELUS account
- Select the Account Activity tab
- Select Register my credit card
- Enter the required credit card details
- Select Continue
- Wait for confirmation that your credit card registration was successful
- Use the My TELUS app on your prepaid smartphone
- Log in to the My TELUS app
- Select Register payment card from the menu
- Enter your credit card details and then select Continue
- Confirm details and submit
Register your credit card using your prepaid phone
- Call #123
- Enter your 4-6 digit Security PIN (Personal Identification Number)
- Press 5 to register a credit card and follow the prompts to provide your credit card details
- Wait for confirmation that your credit card was successfully registered
Note: You may call 1-877-277-7745 from another device, you will need to enter your subscriber number and PIN before registering your credit card.
Make a one-time payment with your credit card online
- Log in to your My TELUS account
- From the Overview tab, click Top up your account
- Select Credit card from the menu
- Choose your top-up amount
- Enter the required credit card information
- Click Continue
- The top-up amount is added to your TELUS Prepaid account balance
Set up automatic top-ups with your credit card online
- Log in to your My TELUS account
- Select the Account Activity tab
- Select Automatic top-ups
- Select Set up Automatic top-ups
- Choose your top-up preference
- Choose your top-up amount
- Enter the required credit card information
- Select Continue and wait for confirmation that the registration was successful and details on your next top-up date and amount
Set up automatic top-ups by phone
- Call #123
- Enter your 4-6 digit Security PIN (Personal Identification Number)
- Press 2 and follow the prompts to set up automatic top-ups
Note: You may call 1-877-277-7745 from another device. You will need to enter your subscriber number and PIN before completing this process.