You are. It’s your responsibility to make sure that your system is in good working order. Ideally, you should test it every month. It’s easy to test your system. Just refer to your owner's handbook. If you have interactive services, depending on the type, you can also test directly from the keypad itself. If your system isn’t working properly, call us at
1-855-909-8277 (Monday to Friday: 8:30am to 4:30pm PST)
.