TELUS Relay Service (TRS) enables clients who are deaf, hard of hearing or experience difficulty with speech, and who use a Teletypewriter (TTY), to communicate with standard telephone users. TRS is available 24 hours a day, 7 days a week.
There is no charge for using the TRS to place local calls.
Calls placed through the TRS are also entirely confidential. TELUS Relay agents are professionally trained and follow a strict code of ethics. No record of conversation content is retained.