TELUS IP Relay Service enables deaf, deaf-blind, hard-of-hearing or persons with speech disabilities to place and receive text-based relay calls from their personal computer (PC) and/or mobile device. A TELUS IP Relay operator will connect an IP Relay caller to a voice party. All calls are strictly confidential. All you need to use TELUS IP Relay is a PC, tablet or smartphone with an Internet connection.
There is no charge for using the TELUS IP Relay Service to place local calls or long distance calls within North America using a PC. For wireless smartphone devices, all applicable usage charges still apply. International calls are billed at regular long distance rates.
Calls placed through the TELUS IP Relay Service are also entirely confidential. TELUS IP Relay agents are professionally trained and follow a strict code of ethics. No record of conversation content is retained.