TELUS email powered by Google
Learn about the TELUS email features and how to open a new TELUS email account.
Existing customers: If you were a TELUS email customer before the migration to be powered by Google, please visit telus.com/email for important steps related to your migration.
About TELUS email powered by Google
TELUS has partnered with Google, one of the best and most recognizable cloud-based platforms in the industry to power our email services. As always, for TELUS Internet customers, TELUS email remains free of charge.
The Google platform powering TELUS email is the enterprise-grade G Suite, trusted by governments, universities and leading businesses around the globe, including TELUS. Customer data is under the governance of TELUS's stringent privacy protocols, in alignment with the TELUS Privacy Management Program. For more details on our Privacy Management Program and privacy policy, see telus.com/privacy.
What is included with TELUS email
- Your own @telus.net email address
- 15 GB of storage
- Ad-free
- Mailbox, calendar, contacts and tasks
- Easy access on any device via the Gmail app and email.telus.net (which will redirect you to gmail.com)
How do I open a new TELUS email account
As a TELUS Internet customer, TELUS email is free to you. If you would like to create a new email account, call us at 1-888-811-2323 and one of our representatives will be happy to assist you.
You will then have to follow these steps:
- Visit email.telus.net (or mail.google.com/a/telus.net)
- Enter your username and your password
- Accept Google’s terms and conditions (a technical requirement)
- Set up your account recovery method
How do I access my TELUS email inbox
Your TELUS email powered by Google works best with other Google products.
The best experience is at your fingertips:
Using a web browser:
- Your email inbox: email.telus.net
- Your calendar: calendar.google.com
- Your contacts: contacts.google.com
Tip: Chrome is the preferred web browser. To download it, visit google.ca/chrome.
On your mobile devices (Android or Apple):
- Your email inbox: Gmail app
- Your calendar: Google Calendar app
How do I reset my TELUS email password
Resetting your password is easy and secure. Simply visit telus.com/reset and follow the steps.