Mobility support

Device setup and management

Warranty and repairs

TELUS Device Care

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TELUS Device Care / How it works

TELUS Device Care / What is covered

TELUS Device Care / What isn’t covered

TELUS Device Care / What it costs

TELUS Device Care / Eligible devices

TELUS Device Care / Eligible accessories

TELUS Device Care / How to purchase

TELUS Device Care / How to cancel

TELUS Device Care / Transferability

TELUS Device Care / Filing a service request

TELUS Device Care / Receiving your replacement device

TELUS Device Care / What if I have an embedded SIM (eSIM) phone? 

TELUS Device Care / Manitoba residents only

TELUS Device Care / Additional information

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__Important__: As of November 11, 2021, TELUS Device Care is replaced by Device Care Complete. TELUS Device Care is no longer available. Find out more about [Device Care Complete](https://www.telus.com/en/mobility/content/device-protection "Device Care Complete").

Device Care extends the manufacturer’s warranty for an additional 2 years and provides 3-year coverage for accidental damage.

Device Care provides protection against up to 2 incidents during a continuous 24-month period. It also includes premium service experience, peace of mind and next-day shipping of a replacement device.

To check your Device Care coverage, you can check your status [here](https://www.telus.com/en/mobility/services/warranty-lookup) or by visiting [telus.com/CheckWarranty](https://www.telus.com/checkwarranty).

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Costs and eligibility for TELUS Device Care

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TELUS Device Care / SEO

Learn about TELUS Device Care, our device protection and extended warranty program, including coverage, costs, eligibility, and how to purchase the service.