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TELUS Bring-It-Back™ explained
Upgrade your device with the TELUS Bring-It-Back™ program
Manage your account anytime, anywhere with the My TELUS app
Get the My TELUS app
What you need to do with your device at the end of your term
Terms and conditions
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Check your warranty
Check the warranty status of your device
How to return a Bring-It-Back™ device
Here’s a step-by-step guide on how to return a Bring-It-Back™ device
How to reserve and pick up
With Reserve & Pick Up, you can get the device you want today at one of our TELUS Stores by placing a reservation.
How to complete a Mobility upgrade online
Learn how to complete online renewals and device upgrades in a few easy steps as well as the benefits and options available to you when you upgrade.
TELUS return policies for mobility purchases
Information on refunds and exchanges for TELUS purchases, including phones, smartwatches and tablets.
Learn about accessibility at TELUS