TELUS​ ​Boost​ ​Wi-Fi​ ​Quick​ ​Start​ ​Guide

Learn more about TELUS Boost Wi-Fi

This article provides quick start information for your TELUS Boost Wi-Fi network. TELUS Boost Wi-Fi is a new internet solution that extends the reach of your home Wi-Fi network wherever you need a more widespread, powerful connection. Visit the TELUS Boost Wi-Fi page to learn more.

Installation tips

  • To install your starter pack Wi-Fi boosters and manage your TELUS Boost Wi-Fi, use your device’s app store to search for and download the TELUS My Wi-Fi app

    Pro tip: The TELUS My Wi-Fi app is not supported on tablets at this time. Please download on a smartphone to install and manage your TELUS Boost Wi-Fi.
  • Your first Wi-Fi booster should be connected to your modem using the ethernet cord provided
  • Once the light on your first Wi-Fi booster turns a solid blue, the My Wi-Fi app will guide you through steps to connect to it, enter the admin password and set the Wi-Fi booster’s location
  • To ensure you are using your TELUS Boost Wi-Fi network, follow the My Wi-Fi app instructions to forget your old network

Wi-Fi booster location tips

Following the TELUS My Wi-Fi app instructions will help you determine good locations for your Wi-Fi boosters

  • To optimize coverage, pick a location halfway between your modem and an area of poor or no signal
  • Use the app’s location tester to determine the area is in a good position
  • Below is an example of an optimally-covered home:

LED Status Light Help Guide

Solid blue


Your Wi-Fi booster has a good Wi-Fi or ethernet connection.

Flashing blue


Your Wi-Fi booster is connecting to your home network.
Solid purple



Your Wi-Fi booster is starting. It may take up to two minutes for your Wi-Fi booster to turn on. This process is complete once the LED is a solid blue.
Flashing purple


Your Wi-Fi booster software is updating. Do not turn off your Wi-Fi booster during this time.
Amber


Your Wi-Fi booster is working, but moving it closer to the Wi-Fi booster that is connected to your modem could optimize performance.
Red


Your Wi-Fi booster is not connected to the network. If it is the Wi-Fi booster connected to your modem, check the ethernet connection. If it is located elsewhere in your home, try moving it closer to the Wi-Fi booster that is connected to your modem.

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