Technician help with Pik TV Service

Information on help with Pik TV Service

Pik TV is a self-installed self-managed product that gives customers control over their TV viewing experience. Customers are also required to enter their personal credentials during setup, such as their Google and TELUS My Account details. Technicians are unable to assist with Pik TV installation or service issues.

If you have questions about setup, functionality or support related to the Pik TV digital box or our smartphone and tablet app, please visit

If you are looking for our full service technician supported TV product please consider Optik TV.

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