Getting started with the TELUS Health MyPet app

TELUS Health MyPet aims to serve Canadian cat and dog owners currently without a family veterinarian or when your family veterinarian is not available and those who require healthcare for their cats and dogs outside of regular business hours.

We offer consultations with licensed veterinarians and vet technicians. The veterinarians are here to help with new symptoms, chronic conditions and medication management, from adjustments to current dosages to new prescriptions.

For issues such as behaviour, weight management, nutrition, life stage care and preventive care, our vet technicians provide expert guidance. While vet technicians offer valuable support and advice, they cannot diagnose conditions or prescribe medications.

TELUS Health MyPet app is available on Apple and Android devices. For the most up-to-date information on device compatibility, please check the app’s details in the Apple App Store or Google Play Store.

You will need to be connected to the internet. Where possible, we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.