SmartHome Security panel and system support

Find answers to frequently asked questions when your SmartHome Security panel experiences issues during severe weather events.

Customers who use TELUS SmartHome Security panel and system services might face disruptions during events such as severe weather that may cause power outages. This can lead to the panel beeping, a low signal message or a "trouble light" indicator.

To deal with these problems and find answers to other questions about panel disruptions during severe weather, please refer to the details below.

For extra help and tips to make the most of your SmartHome Security services, you can go to our
SmartHome Security Support homepage

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