The TELUS SmartHome Security system offers two main advantages: security and convenience. You, your family and visitors you trust can now easily come and go without compromising the security of your home or your peace of mind.
Using a combination of advanced access control features, the TELUS SmartHome Security system allows you to easily monitor who’s going into and out of your home, so you always know what’s going on in your residence and at the controlled points of entry.
For example, you can control your garage doors and door locks, and check whether doors and windows are open. Receive alerts and reminders about what’s happening at home with your TELUS SmartHome Security mobile app. Receive an alert when you leave the house without locking the door, and easily fix the problem by locking it and arming your security system remotely from the app. Refer to the section on “Managing notifications and custom alerts” for more details on setting up notifications.
Steps to create/change a user code for the system and the lock:
Go to the
section. Note that you can see your existing codes by selecting the
Show user codes
Select the button with the pencil icon for the account whose code you want to change. This will open the
section, select the padlock icon to give the user an access code to the alarm system panel, or on the key icon to give them an access code for the smart lock. Note that you can also decide not to give a user access to either the alarm or the lock, or to give them access to only one or the other
field, enter the desired 4-digit code
If you want, you can create different access time restrictions for different users (other than the account owner) by checking the box to
Restrict access times
Select the days and times when you want the access code for the alarm system panel or smart lock to be active for this user