Slow loading of the guide

Troubleshoot slow speeds when loading the Pik TV guide

On Apple TV, if you are experiencing slow loading when launching the Pik TV guide, these tricks can speed up the loading process while we work on improving this experience.

If you have an idea of the type of content you'd like to watch, you can:

  1. Select Live TV from the menu bar at the top of the screen
  2. Scroll down to find the row with the type of content you would like view (e.g. Sports)
  3. Scroll to the right to find a program you would like to watch
  4. Select this program by clicking on the touchpad

If you aren't sure what type of program you want to watch, but are looking to watch a program currently playing, you can:

  1. Select Home from the menu at the top of the screen
  2. Scroll down to the On Now row
  3. Scroll to the right to find a program you would like to watch
  4. Select this program by clicking on the touchpad

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