Internet support

Setup and installation

Self-install and set up your modem

Set up the Actiontec WCB3000N or Web6000

https://app.contentful.com/spaces/9mt4r6ro1ay9/environments/master/entries/4gR1yyYc0g0QYqOQC2kWyC

Set up the Actiontec or Web6000 Wi-Fi Extenders / Changing your wireless network name (SSID) and/or password

Set up the Actiontec or Web6000 Wi-Fi Extenders / Moving your Wi-Fi extender

Set up the Actiontec or Web6000 Wi-Fi Extenders / Multiple Wi-Fi networks at home

Set up the Actiontec or Web6000 Wi-Fi Extenders / User device compatibility with dual bands

cta clicked: visit telus neighbourhood

Connect with the TELUS community and get answers from other customers on our forum, the TELUS Neighbourhood.

Still have questions? Ask the TELUS community banner 3

Image

You're currently in Personal Support. If you're a Business customer, visit our

newNotificationBanner

If your home wireless network is using the **Actiontec WCB3000N** or **WEB6000Q** Wi-Fi extender, these devices broadcast in both the 2.4 GHz and 5.0GHz bands. See below for more information on changing your wireless SSID/password, moving your Wi-Fi extender, or in-home Wi-Fi overall.  

**WCB3000N Wi-Fi extender**: If you have an extender with the WCB3000N label on the front, you can download the [Data Sheet](//assets.ctfassets.net/9mt4r6ro1ay9/6Co9JyomVq4ooos0eay4sG/d10043af9f34ee2e583f4d5ce10ed936/Data_Sheet_WCB3000N.pdf) or [User Manual](//assets.ctfassets.net/9mt4r6ro1ay9/4I3h82RqWAsMQsum4c0wMy/cc2891d3a52cc08cf3e49e85dc292bb2/User_Guide_WCB3000N.pdf) for more information. Images are included in these documents for reference.

**WEB6000Q Wi-Fi extender**: If you have an extender with the WEB6000Q label on the front, you can download the [Data Sheet](//assets.ctfassets.net/9mt4r6ro1ay9/4cvePhnewwwImSeA6uUK6C/c2d4633cbf4dda6abcb3443f8819c6bb/Data_Sheet_WEB6000Q.pdf) or [User Manual](//assets.ctfassets.net/9mt4r6ro1ay9/6GyHAOFBLiMGoEs82GkKOo/02b5c0e20d31969b48fd4d446e84bbc7/User_Guide_WEB6000Q.pdf) for more information. Images are included in these documents for reference.

Set up Wi-Fi extenders to extend your home Wi-Fi

CustomSwiftype (Page Title) - data-type="string"

CustomSwiftype (Page Title) -  name="title"

CustomSwiftype (Page Title & Page Description) - classname="swiftype"

Set up Wi-Fi extenders to extend your home Wi-Fi Swiftype Title

Learn how TELUS Wi-Fi extenders can expand the range of your home wireless network.

CustomSwiftype (Page Description) - data-type="text"

CustomSwiftype (Page Description) - name="body"

Set up the Actiontec or Web6000 Wi-Fi extenders Swiftype Description

Set up a WCB3000N or Web6000 Wi-Fi extender / SEO

Learn how to extend your home Wi-Fi network, change your SSID or password or move your extender, using an Actiontec WCB3000N or Web6000 Wi-Fi extender​​.