Reboot your TELUS TV Digital Box from the Home screen:
Navigate to
Settings → Device Settings → Device Preferences → About → Reboot
Factory reset your TELUS TV Digital Box from the Home screen:
Navigate to
Settings → Device Settings → Device Preferences → Factory reset
If your TELUS TV Digital Box is unresponsive, you can factory reset the box manually by using a paperclip to press and hold the ‘
Factory Reset
’ button on the back of the box for a minimum of 5 seconds.
Note:
Performing a factory reset will erase all data from your device’s internal storage, including your Google account, any app data and settings including stored usernames and passwords as well as any downloaded applications.
For more detailed troubleshooting information and steps, please visit these pages below: