How to create a password, select a greeting and access your mailbox.
First time set up directions
Pick up your Home phone handset, wait for a dial tone, then dial
When asked to enter your password for the first time, enter your
10-digit phone number
Follow the recorded instructions to:
Create your permanent password. Your password must be 4 to 15 digits long. Choose a password that is hard for others to guess. Avoid using repetitive and sequential numbers such as 1111, 1234, etc.
Next, choose whether you want to bypass your password when calling from your home phoneTo protect your privacy and security, TELUS recommends you do not select this bypass option. To not bypass the password, please press
Record your name
Record your personal greeting. This greeting is what callers will hear before they leave a message for you
Your mailbox is now ready to use
: You can also check your messages and manage your mailbox settings online, including forwarding your voicemail to your e-mail. Please refer to