Account set up for Optik TV

Everything you’ll need to successfully set up your Optik TV account

What you need

  • Access to an active email account
  • Optik TV digital box
  • Tablet or smartphone with an Internet connection

You can set up an Optik TV account to access your subscription using the Optik TV app on your mobile devices. Just follow the steps below to set up your account from your digital box, download the app on your mobile device and complete your registration.

Set up an account using your Optik TV digital box at home

Using your Optik TV remote:

  1. Select Menu
  2. Navigate to Settings
  3. Select TV Apps
  4. Select Optik TV Account
  5. Select Create account
    You will be prompted to enter your email address and will receive an email shortly after.

Download the Optik TV app

Search for Optik TV in the iTunes or Google Play app store to download on your Apple or Android device. If you need additional support, see Additional App Store Support below.

Optik TV account registration

Complete your Optik TV account registration from your Apple or Android tablet or smartphone.

  1. From your email inbox, locate and open the confirmation email.
  2. Write down the confirmation code you have received.
  3. Launch the Optik TV app.
  4. Enter your email address and confirmation code.
  5. You will be prompted to create a password and a security question. You are now ready to start watching!

For more details (including available channels and a features video), visit telus.com/optikapp.

Additional App Store Support

How to download the Optik on the go app on an Apple device:

Note: The Optik TV app requires an Apple device (iOS 9.0 or higher) and an Internet connection.

  1. Set up your Optik TV account (see instructions above).
  2. Using your iPad or iPhone, launch the App Store.
  3. Select Search and type Optik into the search field.
  4. Select the Optik TV app from the search results, the details page will be displayed.
  5. Select Install and enter your Apple ID and password (if required).
  6. Wait until installation is complete, then select Open on the app icon to launch the Optik TV app.

How to download the Optik TV app on an Android device:

Note: The Optik TV app requires an Android device (OS 5.0 or higher) and an Internet connection.

  1. Set up your Optik TV account (see instructions above).
  2. From your Android device, launch the Google Play Store. If necessary, log in with your Google ID.
  3. Type Optik into the search field.
  4. Select the Optik TV app from the search results, the details page will be displayed.
  5. Select Install.
  6. Select Accept and Download.
  7. Wait until installation is complete, then select Open or the app icon to launch the Optik TV app.

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