Set up TELUS email on your Android smartphone or tablet

Access your telus.net email account on your Android device

Note
: There are multiple versions of this article. Make sure this is the right version for you. If you do not have an
Android device
, choose
Select another device
above.

  1. Open the Email app

  2. If this is your first email account on your device, setup will begin automatically. If you already have an email account, select
    Menu
    ,
    Settings, Add Account (+)

  3. Enter your telus.net email address and password and then select
    Manual setup

  4. For the Account type, select
    IMAP

  5. For the
    Incoming server settings
    , enter the following information Your telus.net email address Your telus.net email password
    Note
    : If you’ve forgotten your telus.net email password, visit
    password reset

  6. Select
    Next

  7. For the
    Outgoing server
    settings, enter the following information: SMTP server: smtp.telus.net Security type:
    SSL
    Port:
    465
    **
    Note
    : Some countries may be blocked from using this port when travelling internationally. You can use [
    TELUS webmail**](
    https://webmail.telus.net/
    ) to send emails in those countries.
    Require sign-in:
    checked
    Username: your telus.net email address Password: your telus.net email password

  8. Configure your account options on the next screen

  9. Select
    Next

  10. On the Set up email step, enter a name for this email account and a display name

  11. Select
    Done

Get a telus.net email

As a TELUS High Speed Internet customer, you receive one default
telus.net
email generated by us. You can also create your own free personalized telus.net email account. Learn more about
TELUS Webmail
.

Note
: Unfortunately, telus.net email service is currently not available for customers on PureFibre internet plans.

Did this article solve your problem?

Yes
No

Related articles

Trade in your Android mobile device

Learn about Trade-in Program rules and how to deactivate your old phone

Activate email on an Android device

Instructions to set up email on an Android device

Activate data on your Android device

Activate data on your Android device

Set up TELUS email on your Android smartphone or tablet

Access your TELUS email account on your Android device

Visual voicemail for Android

How to activate and use Visual Voicemail

Learn about accessibility at TELUS