Set up and manage pre-authorized payments

You can set up pre-authorized payments using your chequing account, Visa debit, Mastercard debit or by credit card. Follow these directions:

: If you set up pre-authorized payments on the due date for your bill, you also need to make a one-time payment to avoid any late charges. Your next bill will be paid automatically.

Watch this video to learn how you can set up and manage your pre-authorized payments.

You can also set up (or update) pre-authorized payments from the screen in the app.

You can update or cancel pre-authorized payments online or through the My TELUS app at any time.