TELUS Service status

Step-by-step instructions to review and report TELUS service interruptions.

How to check for impacted areas

Visit
telus.com/outages
to view any ongoing service outages
To check for service disruptions in a particular area, start typing the address in the search bar
Select the address you want to check the status for from the results

TELUS outage 1

How to set up outage update notifications

How to report an outage

Select
Report an outage

TELUS outage 4

Enter your name and phone number
Enter the approximate location where the outage is occurring
Select all the types of impact that apply
Describe the issue (optional)
Accept the terms and conditions by selecting the check box
Select
I am not a robot
and
Submit

Note
: Your reported outage may not show on the outage map immediately while our Control Centre focuses on restoration planning and activities.

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