Retrieve your mobile voicemail messages

Instructions for listening to your voicemail messages

From your mobile device

  1. Dial 1 + your 10-digit phone number + Send
  2. When prompted, enter your password
  3. Follow the voice prompts

Note: Regular airtime charges apply. If you're calling within Canada, retrieving your voicemail messages is a toll-free call. If you're in the U.S. or elsewhere, roaming and long distance charges will apply.

From a landline:

  1. Enter your 10-digit phone number (local). If long distance, enter 1 first
  2. Press * to interrupt greeting
  3. Enter your password
  4. Follow the voice prompts

Note: If you’re calling long distance to retrieve your messages, long distance charges will apply.

Download the handy TELUS Voicemail Quick Reference Guide for feature reference and helpful tips.

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