Reach out to us over the phone. To find the phone number for a specific service or product, visit our contact us page, and select the applicable service from the drop-down list.
What if I’ve already tried those options and I still need help?
At TELUS our long-standing commitment of putting customers first fuels every aspect of our business. We welcome the opportunity to improve our products and services, and appreciate your feedback on how to improve.
Reach out to the TELUS Management team for a Mobility-related concern, including for
:
Mobility
Prepaid Mobility
TELUS Exclusive Partner Program (also known as EPP)
If your concern relates to your Business services, you'll need to follow a different process specific to Business customers to get in touch with the TELUS Management Team.