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Report a Mobility bill payment
How to report a Mobility payment online or by phone
If you've made a payment on your TELUS Mobility bill near or after your payment due date, you can report it online or by phone.
Report a payment online
To see if you’re eligible to send an online payment notification:
Log in to
My TELUS
and select the
Billing
tab
If you're eligible, you'll see a link to
Notify us of a recent payment
. Complete the form accordingly
Note
: This service is not available on the My TELUS app.
Report a payment by phone
You'll need your TELUS PIN number when using this method.
Call
604-310-2255
or
*
611
from your TELUS phone
Press
1
to select
Notify us of a recent payment
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