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Recovering your SmartHome Security credentials
Where to recover your SmartHome Security login.
Forgot SmartHome Security username or password
Forgot username
If you’ve forgotten your SmartHome Security username,
retrieve your username
here.
Forgot password
If you’ve forgotten your SmartHome Security password,
reset your password
here.
Once you have your credentials, return to the
SmartHome Security login page
.
Forgot My TELUS email/username or password
Forgot email/username
If you’ve forgotten your My TELUS email or username,
retrieve your username
here.
Forgot password
If you’ve forgotten your My TELUS password,
reset your password
here.
Once you have your credentials, return to the
SmartHome Security login page
.
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Before you buy
Learn about important requirements and compatibility with the TELUS SmartHome Security service and products
Preparing for your SmartHome Security installation
How to prepare for your SmartHome Security installation plus frequently asked questions about what comes next
Install your TELUS SmartHome Security products with our support videos
Watch step-by-step videos explaining how to set up our most popular TELUS SmartHome devices
SmartHome Security Owner's Guide
Download the SmartHome Security user guide
Learn about accessibility at TELUS