and choose the doorbell camera you’d like to remove
Delete This Device
Now that the existing doorbell is removed, it can be reconnected.
Video on how to reconnect your Doorbell Camera to the internet
For further assistance on how to reconnect your Doorbell Camera back to your home's Wi-Fi network, please watch the video below:
Before reconnecting your doorbell camera you will need to delete the device from the app. See above for steps on how to remove your doorbell camera from your account.
Steps on how to reconnect your Doorbell Camera to the internet
Before reconnecting your doorbell camera you will need to delete the device from the app. See above for steps on how to remove your doorbell camera from the account.
Hold the main button on your Doorbell and release it when the LED alternates green and red
Log in to the TELUS SmartHome app
at the top left-hand corner
Settings gear icon
Choose your camera type and select
Type a name for your camera and select
from the list. Then it will scan for your Wi-Fi network.
: For iOS users, go into
on your iPhone and select
. Connect to the network
and then return to the SmartHome app.
If there is a notification that says “Internet may not be available”, allow the camera to connect to the Alarm network. Select
Select your Wi-Fi network from the list and enter the Wi-Fi password. Select
The LED will double-flash orange, then alternate between blue and green for 30 seconds and finally arrive at a solid green. If the LED gets stuck on the double-flash orange mode, then it is likely the Wi-Fi password was entered incorrectly
Configuring your doorbell should take a few minutes to complete
Make sure to
Enable push notifications
and select if you want your doorbell to trigger when the button is pushed and/or when motion is detected
Your video feed should show up under "Doorbell Camera" on your TELUS SmartHome app