Pik TV installation

Setting up your Pik TV

Tips to ensure a smooth installation

  1. If you’re connecting via Wi-Fi, have your Wi-Fi network name and password ready.
    Retrieve your login information
    if you've lost or forgotten it

  2. If you purchased hardware with your Pik TV service, have the instruction manual or setup guide ready. Still waiting for your hardware to arrive? Access Pik on your mobile device or computer browser

What you’ll need
:

  • Apple TV

  • Remote control

  • HDMI cable (not included with Apple TV)

Note
: The Pik TV app for Apple TV is only compatible with Apple TV 4th generation or higher. Not sure which generation Apple TV you have?
Identify your model
.

Setting up your Apple TV

  1. Plug in your Apple TV by connecting the cord to the built-in power supply on your Apple TV

  2. Connect one end of an HDMI cable to an HDMI port on the back of your TV. Connect the other end to the HDMI port on your Apple TV

    1st IMAGE
  3. Turn on your TV, then select the input that matches the HDMI input from step 2

  4. Follow the onscreen setup instructions, and you’re ready to experience Apple TV

  5. Ensure your Apple TV software is up to date

  6. If you haven’t already,
    create an Apple ID
    to enjoy Apple services

Connecting your Apple TV to your home Wi-Fi

  1. From the home screen, navigate to
    Settings
    using your Apple TV remote

    2ND IMAGE
  2. Select
    Network

    net
  3. Choose your Wi-Fi network from the list

    choose from list
  4. Using the touchpad or voice activation on your Apple TV remote, enter in your Wi-Fi password. Select
    Continue
    to connect to your Wi-Fi

    continue
  5. Congratulations! Your Apple TV is now connected to your home Wi-Fi. Press the menu button on your Apple TV remote to return to the home screen

    Network2

Setting up Pik TV on your Apple TV

  1. From the home screen on your Apple TV, navigate to the App Store

    step1
  2. In the top menu bar of the App Store, select
    Search

    step2
  3. Using the touchpad or voice activation on your Apple TV remote, search for
    Pik TV

    search pik
  4. Select
    Get
    and you will be prompted to confirm your selection

    confirm
  5. Select
    Get
    and you will be prompted to enter in your Apple ID and password

    confirm pik
  6. Using the touchpad or voice activation on your Apple TV remote, sign in to the iTunes Store with your Apple ID and select
    Continue

    cont pik
  7. Enter your Apple ID password and select
    OK
    and the Pik TV app will begin downloading

    sign in
  8. Once the download has completed, select
    Open
    and you will be redirected to the Pik TV home screen

    open
  9. Click on any channel and you will be prompted to log in using your My TELUS credentials

    pik home
  10. Select
    Login Now

    Login Now
  11. You will be redirected to a login screen. Select
    Username

    pik login
  12. You may be asked if you want to use an existing email or enter a new one. Please ensure you are using your My TELUS email address. Don't have a My TELUS account?
    Register now

    reg now
  13. Using the touchpad or voice activation on your Apple TV remote, enter in your My TELUS username and select
    Next

    pik next
  14. Using the touchpad or voice activation on your Apple TV remote, enter in your My TELUS password and select
    Done
    . Forgot your My TELUS password?
    Reset your password
    and a new one will be sent to you shortly

    new send
  15. You will be redirected to a login page. Select
    Login

    login final
  16. You will now be redirected to the Pik TV home page. You’re all set. Watch a show that’s on now, browse the guide for upcoming episodes or search the On Demand library!

    FINAL

To learn more about Apple TV features, visit
apple.com/appletv
. For support, go to
apple.com/support/appletv
.

Set up your Pik TV mobile app

Setting up Pik TV on your iOS mobile device
:

  1. From the home screen of your iOS device, navigate to the App Store

    app store
  2. In the search bar of the App Store, enter
    Pik TV
    and select
    Search

    2i
  3. The Pik TV app will appear. Select
    Get

    get
  4. You will be prompted to confirm your Apple ID account. Validate your touch ID or select
    Install

    install
  5. Enter your Apple ID password to sign in. Your download will begin

    apple id sign in
  6. Once the download has completed, the Pik TV app will be available on the home screen. Select
    Open
    or open the app from the home screen

    open app
  7. Upon opening the app, you will be redirected to a login screen where you will be prompted to enter your My TELUS username and password. Don't have a My TELUS account?
    Register now
    . Select
    Remember me
    so that you don’t have to enter your username and password every time you open the Pik TV app

    remember me
  8. Select
    Login
    . You will now be redirected to the Pik TV app home page. You’re all set. Watch a show that’s on now, browse the guide for upcoming episodes or search the On Demand library!

    pik app final

Get started with Pik TV on your browser

Watching Pik TV on your Internet browser
:

  1. Navigate to
    telus.com/watchpiktv
    . You will be redirected to a login screen where you will be prompted to enter your My TELUS username and password. Don't have a My TELUS account?
    Register now
    . Select
    Remember me
    so that you don’t have to enter your username and password every time you open the Pik TV app

    remember me v2
  2. Select
    Login
    . You will be redirected to the Pik TV app home page. You’re all set. Watch a show that’s on now, browse the guide for upcoming episodes or search the On Demand library!

    set for pik
  3. You may need to download Flash Player to play Pik TV on your Internet browser. To download Flash, click the link on screen

    flash player

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