Pet Telemedicine Veterinary Care Privacy Commitment

Effective as of April 04, 2023

Norwich Veterinary Medicine Professional Corporation carrying on business as Pet Telemedicine Veterinary Care (“
we
”, “
us
” or “
our
”) is passionate about the protection of your Personal Information and committed to respecting your privacy. We have prepared this Privacy Commitment to explain the manner in which we collect, use and disclose personal information when we provide Veterinary Telemedicine Services and otherwise interact with you, including when we provide in-person retail services through our clinic storefront located in Ontario.

To provide Veterinary Telemedicine Services to you, including through real-time video and audio telemedicine consultations, we use TELUS Health MyPet, a virtual platform offered by TELUS Health. When you register for and use the TELUS Health MyPet app, certain of your Personal Information will also be handled by TELUS Health in accordance with the TELUS Health MyPet Privacy Commitment available
here
.

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