Personalizing TELUS Webmail

Tips for Personalizing you TELUS Webmail account

You can use the actions in this section to personalize TELUS Webmail. Most options are set on the Preferences > General page.

Option Description
Change the TELUS Webmail version You can set the default version to sign into. If you are frequently changing which version you are using, you can change it.
  1. Go to Preferences.
  2. Select the General page.
  3. In the Sign in Options section, select how you want to sign in.
  4. Select Save.
The next time you sign in, your selection appears as the default.
Change the language You can change the language used to display text.
  1. Go to Preferences.
  2. Select the General page.
  3. Select Sign in Options.
  4. Select Time Zone and Language section, now choose a language to use.
  5. Select Save.
Change text direction You can change the direction of your text from left to right, or right to left.
  1. Go to Preferences.
  2. Select the General page.
  3. Select Sign in Options.
  4. Select Compose Direction.
  5. Select Left to Right or Right to Left.
  6. To switch the text direction from the toolbar, select Show direction buttons in compose toolbar.
  7. Click Save.
When you change the text direction, when you click Save a warning displays asking if you want to reload your account now to display the new font, or to display the new font the next time you sign in.
Change font and size
  1. Go to Preferences.
  2. Select the General page.
  3. Select Sign in Options.
  4. Select Appearance.
  5. Select the Font drop-down menu and choose the font you'd like to use.
  6. Select Save.
Move the reading pane You can change the display to a three-pane view, with the Overview pane on the left, the Content pane in the center, and the Reading pane on the right.
  • On the toolbar, select View and select the reading pane to display and where.
Change the pane size For split-pane windows, such as the Conversation view, you can increase or decrease the size of the upper and lower panes.


  • Click and drag on the bar separating the panes up or down.
Change your default time zone In TELUS Webmail, the time zone setting on your computer is used as the time stamp for received messages and calendar activities.


  1. Go to Preferences.
  2. Select the General page.
  3. Select Sign in Options.
  4. Select the Time Zone and Language drop-down menu and choose the time zone you want to use.
  5. Select Save.

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