How to purchase and watch a Pay Per View event on your TELUS TV Digital Box
You can use your digital box to pre-order a PPV event up to 10 to 12 days in advance or order it at any point during the event. To find an event, you may either search for the event by name, sport or participant using the search function or by finding the event in the program guide.
To order a PPV event using the program guide:
button on your TELUS TV Remote.
Navigate to channels
in British Columbia and Alberta or channels
in Quebec in the program guide.
Using the left and right buttons on the D-Pad, scroll to the event that you are interested in and press
If the event is in the future, select
Pre-order for $XX
. If the event is airing now, select
Order for $XX
If there are multiple airings of the same event, you will be prompted to select which date you would like to purchase the event for.
If you have a Purchase PIN on your account, you will be prompted to enter it.
The PPV event will now inform you the time and date of the start of the event.
If the event is in progress, select
You can find pre-ordered events in the
row on your Home screen.
How to purchase a Pay Per View event on your Optik PVR or Wireless Digital Box
To order a Pay Per View event, please follow the steps below:
button on your remote and navigate to channels
in Alberta and British Columbia, or channels
Scroll to the right using your right arrow button to find the event you wish to purchase. Select the PPV event you wish to purchase and press
to enter the ordering screen.
Rent for $
If you have a Purchase Pin on your account, you will be prompted to enter it now.
A rental confirmation message will appear on your screen.
Purchased PPV events are available on all TELUS HD and 4K PVR and Digital boxes in the household.
: To cancel a PPV event, you must contact us one hour prior to the start of the event.
Frequently asked questions
Can I cancel a PPV event?
If the event has already started airing, it cannot be cancelled. If the event has not started it may be canceled by contacting customer care up to an hour before the event starts. During the ordering process you will be presented with
options to confirm your purchase after selecting
. It is strongly recommended that you turn on purchase PINs to prevent unwanted purchases.
Can I record PPV events?
No, the content providers restrict recording PPV events.
How am I billed for PPV events?
Pay Per View events will appear on your monthly TELUS Bill under
TELUS TV usage charges
Can I pause PPV events?
Yes, you can pause PPV events for up to 15 minutes, upon which the event will resume playing automatically.
Can I rewind PPV events?
You can rewind PPV events up to 30 minutes, or until the point at which you started watching the event.
Where can I watch my PPV purchase?
You can watch a purchased PPV event from any TELUS set-top box connected to in-home Optik TV or Pik TV, including your Optik 4K/HD PVR, 4K/HD Wireless Digital Box or TELUS TV Digital Box.