How to override Do Not Disturb mode on Android

Learn how to receive important notifications in the event of an emergency

This article is only for Android users. If you are looking for the equivalent feature available to iOS users, please read our Set up Critical Alert notifications
 article.

What does Override Do Not Disturb mode mean?

If you use an Android device (i.e. a phone or tablet), you can opt-in to receive notifications in the event of an emergency. These alerts are a special push notification classification available on Android devices that plays a sound and sends alarm notifications, even if your Android device is muted or in Do Not Disturb
 mode.

Important
: This feature is only available for Android devices that are on Android 8.0 or above and running the TELUS SmartHome app version 4.15 or above.

Types of alerts that bypass Do Not Disturb mode

Steps to enable Override Do Not Disturb mode

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Related articles

Set up Critical Alert notifications

Opt to receive Critical Alert notifications in the event of an emergency

Set up Unexpected Activity Alert notifications

Receive notifications whenever unusual activity occurs in your home

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