|Power off||Please check the power source.|
|Active||Your camera is ready and connected to your TELUS SmartHome Security System.|
|Local network connection||Camera is connected to the network but not to the internet. If this happens, here are some tips to troubleshoot:|
1. Verify internet access from another device (i.e. laptop) on the same network to confirm if it’s an internet or camera issue. If it’s a camera issue, try moving your camera closer to the router
2. Power off your router for a full 60 seconds to reset your internet
3. Reboot your camera and wait 10 seconds before trying again.
Your camera is restoring to factory default settings. To perform a factory reset, press and hold the WPS button for about 10-15 seconds.
|Power on or no local or internet connection||The camera is powering on, this takes between 60-90 seconds. If longer than 90 seconds, the camera is not connected to the internet.|
|Starting up||Please wait, the camera is powering on or a firmware upgrade is in progress.|
|Wi-Fi access point mode||Your camera is ready to connect to the Wi-Fi network.|