Sometimes the simple solutions are the most effective. If you prefer not to use our guide above, here are
3 quick fixes
you can try to get your remote working again.
Potential fix #1: Clear the way
Your remote control may be unresponsive because its signal is weak or cannot reach your TV and digital box. Please make sure to clear any objects in front of the TV and digital box, and that you’re pointing your remote straight at the TV & digital box.
Potential fix #2: Change the batteries
Your remote control may be unresponsive because of low battery power. Try replacing the batteries in your remote control to see if they're out of power.
Potential fix #3: Reset your Optik remote
Resetting the remote to its original factory settings can fix a slow or unresponsive remote. If you have a
Slimline 2 remote
, please follow these steps:
Note
: Resetting your remote control disables its ability to control your TV. To restore this ability, re-program your remote by following the steps on
this page
.
Press the
options
button for a minimum of 3 seconds. The mode light (the green LED next to the Optik power button) will flash twice.
Enter code 9999. The green LED next to the Optik power button on the remote control will flash twice, indicating that the remote has been reset to the original factory settings
Slimline remote
Resetting the remote to its original factory settings can fix a slow or unresponsive remote. If you have a
Slimline remote
, please follow these steps:
Note
: Resetting your remote control disables its ability to control your TV. To restore this ability, re-program your remote by following the steps on
this page
.
Press
options
for a minimum of 3 seconds. The
mode
light will flash twice
Enter the code 1000 in the remote's keypad. The
mode
light will flash twice. The reset has been completed and the remote is set back to its original factory settings
Resetting the remote to its original factory settings can fix a slow or unresponsive remote. If you have a
Classic remote
, please follow these steps:
Note
: Resetting your remote control disables its ability to control your TV. To restore this ability, re-program your remote by following the steps on
this page
.
You can return all advanced functions back to their original factory settings by resetting the remote.
Press and hold the
STB mode
key on the remote
Without releasing the STB key, press and hold the
OK
key
Release both keys. All mode keys will blink twice
Enter the code 900 in the remote's keypad. The STB mode key blinks four times to indicate you have successfully reset the remote to its factory default settings
