The aspect ratio on your TV should already be set when you first get Optik TV installed. However, should you get a new TV or on the off chance the aspect ratio changes, follow these steps:
To optimize the picture shape and size (aspect ratio) of your OPTIK TV service:
Press
Menu
on your remote control
Select
Screen aspect ratio
Choose the most optimal resolution that your TV can support:
2160p 60Hz (4K digital boxes only)
Note
: To find the best resolution for your TV, consult your user manual or visit the TV manufacturer's website and check what settings are available for the model of your TV.
Select
Continue
and press
OK
Select
Start test
. The system will verify whether your TV can display the selected setting
If you see a black screen or a distorted setting try a different setting
If you can see the normal video on your screen, select
Keep setting
If you see a black screen or a distorted image, your TV may not be able to display the selected setting or it may not be properly connected to your digital box. Select
Cancel setting
and try a different aspect ratio by redoing steps 6-8
Note
: If necessary, refer to your TV’s
user guide
to optimize your TV screen settings.
