The aspect ratio on your TV should already be set when you first get Optik TV installed. However, should you get a new TV or on the off chance the aspect ratio changes, follow these steps:
To optimize the picture shape and size (aspect ratio) of your OPTIK TV service:
on your remote control
Screen aspect ratio
Choose the most optimal resolution that your TV can support:
2160p 60Hz (4K digital boxes only)
: To find the best resolution for your TV, consult your user manual or visit the TV manufacturer's website and check what settings are available for the model of your TV.
. The system will verify whether your TV can display the selected setting
If you see a black screen or a distorted setting try a different setting
If you can see the normal video on your screen, select
If you see a black screen or a distorted image, your TV may not be able to display the selected setting or it may not be properly connected to your digital box. Select
and try a different aspect ratio by redoing steps 6-8
: If necessary, refer to your TV’s
to optimize your TV screen settings.