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Getting started with Optik TV and TELUS Internet
Read more detailed information and troubleshooting tips for your Optik TV and Internet.
The page contains helpful information on setting up and using your Optik TV and Internet, and troubleshooting instructions for common issues.
Equipment your technician may install for you
Solutions your technician may provide for you
Learn how to access your TELUS services
Learn how to create your own personalized TELUS email address
Learn more about the TELUS TV+ app
Learn more about accessing 3rd-party apps using Optik TV
Learn more about your TELUS Wi-Fi
Learn how to manage your Internet data usage
Learn how to use your TELUS Digital TV Box remote
Learn how to connect to your TELUS Wi-Fi
Additional resources and support
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Fix, program or replace your Optik TV remote control
Let’s help you get your Optik TV remote control back up and running or help you get a new one
How to prepare for your TELUS TV and Internet installation
Tips to ensure your installation day goes smoothly.
Troubleshooting Optik TV audio issues
Use our easy to follow step-by-step guide to fix common Optik TV audio issues.
Learn about accessibility at TELUS