Guide visible but no video

Tips on restarting your modem or digital box to restore channels.

If the onscreen guide appears, but the screen is otherwise black, first
try changing the channel
.

If you find that all channels are black after changing the channel, you can restart your equipment as described below.

Did this article solve your problem?

Yes
No

Related articles

Blank channels

Tips on restarting your modem or digital box to restore channels.

Problems with TV video signal

Troubleshoot errors with your video signal

Freezing or Choppy image (wireless)

Freezing or choppy image on wireless digital box

Freezing / Choppy image (wired)

Freezing / choppy image on wired digital box