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Help with troubleshooting your Internet connection issues & getting your service back online
No internet connectivity?
Tips to fix: Some or all devices can't connect to Wi-Fi (Video)
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Internet speed test
Measure the speed of your Internet connection and get information on factors that impact your network speed
Understanding Wi-Fi performance
Learn how to diagnose or solve your Wi-Fi coverage issues
Understanding and optimizing your Wi-Fi
Learn how to solve Wi-Fi coverage issues and improve wireless internet performance
How to self-install your TELUS Internet and Optik TV services
Use the quick interactive guide or steps below to easily self-install your TELUS Internet and Optik TV services.
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