The additional features in TELUS Health MyCare™ Business are available to all eligible employees and up to 4 registered dependents. Check with your employer to make sure you are covered.
Children under 16 years of age will need to be added to your TELUS Health MyCare account. Once you have downloaded and registered within the app, go to the
Home
tab, select the
Profile
icon on the top-right corner and tap
Add family member
.
If a dependent under the age of 16 years has a doctor consultation, the parent or guardian needs to be present during the video consultation.
Mental health counselling appointments are available for those 16 years and older as the care we are able to provide to support youth over video consultations may be limited. If you are 16 or 17 years old, your counsellor will spend the first 10 minutes of your first appointment discussing terms of confidentiality.
However, parents are welcome to book an appointment for advice on how to best support a child’s mental health at any time.
Employees can register with the TELUS Health MyCare app at any point during the year.