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Text DONATE to 41010 to give $20 to Alberta wildfire relief.
My TV has no video (snow/blue screen)
Blue screen or snow
Snow
Make sure your TV is on the right input/source (HDMI, AV and/or component)
Check a different channel to verify if the problem is only with that channel
Unplug and reconnect the cable
Turn the TV and your digital box off
Turn the TV on first, then turn on the digital box
Reboot the digital box
Blue screen
Make sure your TV is on the right input/source (HDMI, AV and/or component)
If the wrong input is selected, move through your TV's input sources to the right choice
Note
: Restarting or resetting your equipment may only provide a temporary fix to your problem. If you find the issue reoccurs
contact us
in order for us to identify and fix the root cause of your problem.
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